yet another iPhone post

The iPocalypse may be over, but Apple still has some issues.  According to the in-the-know Morgan Webb, the new iPhone has sold over 1 million units so far.  That’s the good news, the bad news is that its hard to find one.  I called the local Apple store yesterday and there were sold out.  I called them around 11AM today and was told they had gotten in a small number but were sold out on those too.

I’m stuck with my rev 1 hardware and just upgraded the firmware.  The big plus is the non-Apple developed apps.  That shouldn’t be a surprise.  Remember that it was apps written by people who didn’t make the hardware or the OS that drove early personal computer sales.

The app I get the most use of currently is Twitteriffic.  If you use Twitter, and you have an iPhone, you probably already have this.  No more using up text messages (more on this later), or firing up the browser and login in.  Just read and tweet.  If you haven’t tried Twitter, give it a shot, it’s good for you. 🙂

Another  useful app is WeatherBug, which gives more details than the Weather app that comes with the phone.

There are two apps though that I’ve just started to use which I think will change the way people use their iPhones (and other ubiquitous Internet devices).  The AOL Radio and Pandora apps.

These apps stream audio.  AOL Radio provides a wide range of Terrestrial radio stations.  These include many music formats, as well as News and Talk radio stations.  Many radio stations stream over the web, but I carry my iPhone in my pocket.   My laptop, which doesn’t have a ubiquitous Internet connection, is a bit big to carry around all the time.

No need to synch up with iTunes to load music or net casts.  On demand music, news and talk.

That is going to change the way these devices are used and make additional bandwidth demands on a system that is already creaking under the increased demands of the iPhone and similar devices.

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Camera Gear

My main camera is a Canon 20D DLSR. This is an 8.2 Megapixel camera that has a 1.6 modifier compared to a full 35mm frame camera.
I’ve had for over three years, have shot thousands of pictures, and it is still going strong.  The current model in its line is the Canon 40D.

I have the following lenses for it:

I use a single flash, a Canon 580EX. With that I have two accessories, a Canon Off-Camera TTL Flash cable and a Sto-Fen OMEY Omni-Bounce Diffuser.

The Off-Camera Flash cable allows you to provide light from different angles. This is useful to eliminate deep shadows. The Diffuser is a great, yet simple, bit of technology. It is a cap of opaque plastic that fits over the flash and provides a light source that softens harsh shadows. Combine the two with some good natural light and you can pull off some good single photographer portraits/head shots.

My “pocket” Camera is a Nikon Coolpix S6.

I also have a couple of tripods of various sizes and a monopod.

I’ll post about the software I use later.

It’s good to have backups.

I’ve been pushing having reliable backups going back to my days as a service tech on corporate PCs back in the early 80s.  I’ve always been amazed with the number of tech saavy people I’ve met who don’t bother with backups.

I was one of those who’s iPhone was bricked for 12+ hours by Apple’s poor handling of the iPocalypse.  So I went to my backup solution.  I pulled the sim and put it my old Razr.

The image on the phone is one of my pictures.  It’s a Raven sitting on an old Roman wall in front of one of the oldest buildings in the Tower of London.

Finally!

I was finally able to get a response from the Apple servers and activate my iPhone with the new firmware.

It only took about 12 hours from the time I started the process.

Currently going through the long process of restoring music & video files.

Comments I made on the Apple boards…

Here are some of the comments I made on the Apple support boards today:

1.

I’ve been bricked for over four hours.
Download went fine.
Backup went fine.
Restore went fine.

Activate the phone by connecting to the Apple mother ship…major problem.
Can’t get a response from the server, so I have an expensive paperweight.

Apple does need to compensate its existing customer base for this screw up.

2.

This is a pretty cut and dried customer service issue that Apple has dropped the ball on and handled poorly.

Expecting lousy customer service doesn’t justify it.

Just moved the sim to my old phone, so I’m not dead in the water like those who put all their faith in Apple.  I’ll move it back an try connecting later tonight or tomorrow.

3.

This is still a bad customer service scenario for Apple.  They are literally telling their customers to go back to their old phones.  Some of them might learn that they really can live without their iPhones.

Their marketing team will try to spin this as a major success. Something about the “overwhelming demand” for their new software.  At the same time, they need to try and brush a very large number of extremely annoyed customers under the rug and away from the public eye.

Back to the Razr

After 5 hours of iPhone brickland, I put the sim in my old Razr.

I’ll try accessing the overloaded Apple servers later.

Not good

My iphone is backed up, upgraded, and dead in the water.

iTunes has to connect to the mothership to reactivate the phone.  Apparently Apple screwed the pooch in providing enough bandwidth/server access to support the upgrade rush.

No connection to Apple = dead iphone.

So, until the rush dies down, or Apple IT provides more server access, my phone is a paperweight.