The PC the dojo I train/teach at caught a nasty virus. I cleaned it up, but the owner “knew this guy” who would “clean up” the system fairly cheap. “This guy” logged in remotely, and “cleaned up” the system until it would only boot to the “Blue Screen of Death.”
I’m talking serious “BSoD” here. That is what you got if you tried to boot in safe mode, even command mode safe mode. The Windows recovery mode won’t even recognize the Windows XP install after this guy got through with his “professional” cleanup.
So, I had to clean up after the “professional.” I managed to recover all the data off the drive, in addition to get the data they had backed up on Carbonite.
Once the apps & data are back and running on another system, I’ll rebuild the system the “professiona” trashed.
Filed under: Geek Skills | Tagged: customer service, Operating System, virus | Leave a comment »
Urbin Technology 