iTunes for the UI Fail!

Approaching the two hour mark for what should be a simple iPhone sync.

I flushed the primary drive of my desktop, loaded Windows 7 and and started reinstalling software. All my data is on another drive, so it should be a fairly straightforward process.   To Windows 7’s credit, it has been. Up until I hit iTunes, software from the UI Uber-geniuses at Apple.

I installed iTunes, it found my old information in the my documents folder tree (part of that keeping all the data on a separate drive things), but was treating this as a new instance of iTunes, instead of the continuation of the old one.

I manage my music and movies manually, and sync podcasts and apps.  If I tried to change the default setting to that configuration, I got dire warnings from iTunes that it would erase my phone data and replace it. After a bit of digging, I did the non-intuitive action of transferring my ‘purchases’ from the iPhone to this instance of iTunes.  They I made the selection to sync the podcasts I wanted synced and got the dire warnings again.  I bit the bullet, hit sync, and here I am two hours later, still waiting for iTunes to figure this out.

I’ve made the selection not to send usage data to Apple at least three times, each time, careful to hit the “don’t ask this questions again” button.

I’m still no closer to having Dr. Tiki and the gang loaded on my iPhone. So much for Apple’s ease of use and well known attention to detail in order to improve the user experience.

In this case they have screwed that pouch so hard that poor mutt can’t walk.

Epic Fail for the vaunted Apple UI here.

Advertisements

One Response

  1. When I upgraded to Win7, I reinstalled iTunes, exited the application, manually copied the old ITL file (which I backed up) to the default directory, and started it again. That seemed to work without any issues.

    Then I was able to force the iPhone data to overwrite my Outlook data, thus restoring my address book.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: